AND LIVE A CUSTOMIZED RIZOMA EXPERIENCE
1. DATA CONTROLLER
Rizoma S.r.l. (hereinafter “Rizoma” or the “Data Controller“)
Registered office: Ferno (VA), via Quarto 30/32/34
Italian Tax Code and VAT No. 02595720125
Email address: [email protected]
Website: www.www.rizoma.com ( the “Site”)
Indirizzo e-mail: [email protected]
Sito web: www.www.rizoma.com (il “Sito”)
2. PERSONAL DATA PROCESSED
(jointly also referred to as the “Data“).
3. COLLECTION OF PERSONAL DATA
Browsing data
The computer systems and software procedures used to operate this Site acquire, during their normal operation, some personal data, including the IP addresses or domain names of the computers used by users who connect to the Rizoma Site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment.
These data, collected by means of cookies and metadata described in the Cookie Policy of the Rizoma Site, to which reference is made and used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning, are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.
Contact details, personal details, relating to purchases, selected for the wish lists and billing
These data are collected by the Data Controller following the addition on the Site by the data subject at the time of registration of an account and/or at the time of purchase on the Site and will be processed for the purposes and in the manner described in this policy.
Personal and contact data may also be voluntarily communicated by the user during a conversation activated by the user using the “Chat” icon. It should be noted that the Chat is managed independently by the company Guuru (terms, conditions and privacy policy are available on the same communication screen). The content of the conversation and any personal data communicated by users will therefore be communicated by Guuru to Rizoma and will be processed by the latter as the autonomous owner of the same, in order to follow up on any specific requests from the user (e.g. requests for contacts for information on products or purchases), in the manner and for the purposes indicated in this policy.
4. PURPOSE AND LEGAL BASIS OF THE PROCESSING
In some sections of the Site, in relation to specific services, some of the Data listed above are requested, which will be processed by the Data Controller for the purposes and legal bases indicated below.
Based on a legitimate interest of the Data Controller (soft spam pursuant to art. 130 paragraph 4 of Legislative Decree 196/2003 as updated by Legislative Decree 101/2018 – Code regarding the protection of personal data), for the promotion by e-mail of goods or services similar to those of the sale, without prejudice to the possibility of objecting at any time.
In any case, your personal data may be processed, where necessary, also for the following purposes:
5. RETENTION PERIOD
The personal data in question, once the storage periods indicated above have expired, will be destroyed, deleted or made anonymous in accordance with the technical deletion and backup procedures and with the accountability needs of the Data Controller.
6. OBLIGATION TO PROVIDE DATA
The provision of the Data processed for the purposes of the execution of pre-contractual measures and/or of a contract and the fulfilment of legal obligations is necessary for the stipulation of the various contractual relationships, the execution of the orders and services requested and the fulfilment of legal obligations.
Therefore, any refusal by the data subject will make it impossible for the Data Controller to provide the requested service.
In relation to any optional processing, the provision of data is completely optional and the data subject may express his/her right to opt-out at any time. Optional processing means the processing of data not indicated on the Site as mandatory with the affixing of an asterisk (*), of data voluntarily communicated through the Chat and processing for marketing purposes based on the free and informed consent of the data subject.
With regard to browsing data, see Cookie Policy which can be accessed from the link in the sidebar at the bottom of the page.
7. DATA RECIPIENTS
The Data may be known and processed by employees of the company departments responsible for the pursuit of the purposes indicated above, who have been expressly authorised to process them and who have received adequate operating instructions.
Furthermore, the Data may be processed by external subjects operating as independent data controllers such as, by way of example, supervisory and control bodies, Public Authorities that expressly request it for administrative or institutional purposes and, in general, all subjects entitled by current national and European legislation to request such data.
The Data may also be processed, on behalf of the Company, by external parties qualifying as data processors (pursuant to art. 28 of the GDPR). These subjects, by way of example, can be:
The complete list of data processors can be consulted upon request to be transmitted to the Data Controller using the addresses indicated in Paragraph 9 below.
8. TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION
Your personal data will not be transferred outside the European Union.
If this happens, with reference to the data collected using cookies, the Data Controller, to the extent of its competence, will adopt appropriate guarantees, including the adequacy decisions in force and the standard contractual clauses (Standard Contractual Clauses) adopted by the European Commission.
9. RIGHTS OF DATA SUBJECTS
The rights related to the personal data that Rizoma s.r.l. processes are, pursuant to articles 15 et seq. of Regulation (EU) 679/2016:
Data subjects may exercise the rights listed and described above:
Data subjects, moreover, in the event that the processing is based on consent or contract and is carried out with automated tools, have the right to receive the data in a structured, commonly used and machine-readable format, as well as, if technically feasible, to transmit it to another data controller without hindrance.
Data subjects have the right to lodge a complaint with the competent Supervisory Authority in the Member State in which they habitually reside or work or in the State in which the alleged infringement occurred.
10. CHANGES TO THIS PRIVACY POLICY
Any future changes or additions to the processing of personal data as described in this Privacy Policy will be notified through the usual communication channels used by Rizoma (for example through the site).