INSTRUCTIONS DE MONTAGE
Télécharger
Shipments
Generally, Rizoma delivers worldwide and entrusts its shipments only to reliable Express Couriers. However, some products may only be available for certain countries. At the time of purchase, if a country is not among those provided for the product sale, won’t be possible to select it among the shipping destinations.
Shipping costs vary depending on the destination Country and package size. Shipping costs are always specified in the cart before the payment is completed. Adding or removing products to the cart, the shipping costs are recalculated according to the above-mentioned criteria. Some products have included shipping costs and this amount results as 0€ in the cart.
Returns
The right of withdrawal applies within 14 days from the purchase date, when the product is damaged on delivery due to transport, defective or different from the one ordered. Rizoma carries out the product refund or replacement within 14 days starting from the date of receipt of the returned item. The right of withdrawal within 14 days does not apply when a Rizoma technician verifies the returned product finding that the product has been used, tampered with, modified or damaged by the user. In this case the item won’t be replaced or refunded.
Help
Contact us at support@rizoma.com if you have any question or concerns.